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Common Questions
Frequently Asked Questions
How quickly can I get started?
Most clients are up and running within 3–5 business days. We handle the setup, configuration, and training so you can focus on your business.
Do you work with businesses outside of Canada?
Yes! We serve businesses across both Canada and the United States. Our team is experienced with both Canadian and US payment regulations and compliance requirements.
How do I know if I'm overpaying on processing fees?
Send us your most recent processing statement and we'll provide a free rate review. Most businesses we work with find significant savings opportunities.
What happens after I sign up?
You'll be assigned a dedicated account manager who will guide you through onboarding, setup, and training. We're available for ongoing support whenever you need us.
Are there any contracts or long-term commitments?
Contract terms vary by solution. We'll always be transparent about any commitments before you sign anything. Many of our solutions offer flexible month-to-month options.